Search the Legacy Support Archive (up to v2020)
  1. Read-only archive (2005–2024). Posting is closed. Need help with MediaLab or DirectRT 2027? Email service@empirisoft.com.

    All words · “exact phrase” · -leave out

    Advanced search

Unable to show anything other than a black background in DirectRT

  1. #1

    Unable to show anything other than a black background in DirectRT

    Hi,

    Has anyone experienced an inability to present anything other than a black background in DirectRTv2012 before? I've played around with my style file and the only thing that works is presenting the task with a black background and white font. Of course I want my task to have a white background with black font. The sample files that utilize white backgrounds with black fonts don't work either. Any help/advice would be greatly appreciated!

    Thanks!

  2. #2
    jarvis24 Blair Jarvis, Administrator
    I think this issue re background color is resolved in v2012.4.141. Contact service @ empirisoft.com for the link, or try the main download page tomorrow--it should be posted then (i.e., March 8th, 2012).

    If you want to try an immediate fix, the following might work.. try settings your display resolution to 16-bit colour. If that doesn't work, try setting your monitor to the same resolution as your experiment as specified in the style (.drt) file. Then double check that the display is set to 16-bit color.

    If you don't have any luck with that work around, again, v2012.4.141 ought to be posted tomorrow and it should fix this (it did on one of our machines here).

  3. #3
    It looks like the newer version did the trick. Thanks!!

  4. #4
    jarvis24 Blair Jarvis, Administrator
    Great to hear--thanks for the update!