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MediaLab and DirectRT have gone missing?

  1. #1
    jarvis24 Blair Jarvis, Administrator

    MediaLab and DirectRT have gone missing?

    [edited from support email]
    On two computers in my lab, I had MediaLab and Direct RT installed on them. Those two programs are no longer on those computers. No one in my lab uninstalled the programs.

  2. #2
    jarvis24 Blair Jarvis, Administrator
    If the "install for all users" option was not checked during installation and you subsequently log on as a different user, then you may not be able to find the programs. Reinstalling with this option checked may fix the issue. You might also check the file directories. If you check C:\ through "My Computer", can you find the MediaLab or DirectRT folders? If not, try a system search on "medialab.exe" to see if you can find it.