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ML Freezes

  1. #1

    ML Freezes

    I have version 2008.1.33c which theoretically resolved a problem with Windows 7 & and Windows Vista. However, I am having that same issue:

    http://www.empirisoft.com/Support/showthread.php?t=1013&highlight=freeze

    The issue is that the screen turns purple after a certain number of images and freezes. We can't save data. A restart of ML often solves the problem-- unlike others similar problems, however, we are able to restart the computer and our long ML program (202 trials) is then able to run all the way through. Help?

  2. #2
    jarvis24 Blair Jarvis, Administrator
    Can you check the version of Evideo.ocx that you have?

    From the version history post:

    Note that MediaLab v2008.1.33c will appear as v2008.1.33 when installed. The is because the main program itself (medialab.exe) was not altered in this new release. Only the installation package was changed (i.e., ml2008.1.33.exe). To determine if you have the old or new release of 2008.1.33, check your C:\Windows\System32 folder for a file named EVideo.ocx. If it is version 1.0.0.11 dated October 7th, 1999, then you have the older version of 2008.1.33 and would benefit from the newer installation package.