MediaLab 2008 ip subnet licensing problem

[tfrank@uoregon.edu]

Hi,

We’re licensed by ip subnet for 128.***.***.***/** (that’s what it’s supposed to be anyway). I recently was installing Media Lab while updating a golden image for one of our labs, and at first it was working. Then, a couple reboots later the machine got a new dhcp address of 128.***.***.*** , and suddenly media lab stopped working, and said that address wasn’t licensed. I’ve attached a couple different licensing dll’s that we have, but neither works (they’re not usually labeled 1 & 2..I only did that so it would let me attach both to one message). Normally it’s the 36K sized one that works.

Thanks,
Troy Frank
Systems Admin
Lundquist College of Business

[Trevor Newell]

[edited from support email]

"The licensing dll package you sent me yesterday did work to fix the problem. Thanks for your help."