Search the Legacy Support Archive (up to v2020)
  1. Read-only archive (2005–2024). Posting is closed. Need help with MediaLab or DirectRT 2027? Email service@empirisoft.com.

    All words · “exact phrase” · -leave out

    Advanced search

Can't register my email address?

  1. #1
    jarvis24 Blair Jarvis, Administrator

    Can't register my email address?

    [edited from support email]
    I attempted to register as a forum user in order to post a question in the DirectRT "How do I?" forum. When I put in my registration information, I received an error message that the administrator has banned my email address. I'm trying not to take it personally. :-) Is there any way I can register for an account, or are the forums closed?

  2. #2
    jarvis24 Blair Jarvis, Administrator
    Nothing personal! We are working on preventing spammers from getting on and posting junk. I had added "*mail.com" as a banned pattern, forgetting that many grad students use gmail which is generally safe. I went in a fixed it so you should be able to register now with a gmail address--let me know if you have any trouble. Thanks for letting us know!

  3. #3
    jarvis24 Blair Jarvis, Administrator