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Problem Code: 0001 when trying to open any .csv

  1. #1

    Problem Code: 0001 when trying to open any .csv

    hey,

    I recently installed DirectRT and tried to open a sample input file but always got the same error.
    I'm able to choose subject ID and condition but after having pushed the OK button an errormessage arises not mentioning neither a name nor a methodname (here you can see a little square). But it's indicating "code 0001".
    I already tried different sample files but no change. Could the Vista beta version be an explanation or is there anything else wrong?

    Hope you can help me!
    Thanks

  2. #2
    Hi - do you still get this problem, or has it been fixed?

    This should be an error specific to the Vista version of DirectRT that has already been addressed and patched. Let me know if this is not the case for the version that you're currently running.

  3. #3
    I've tried to install an update for DirectRT, the Vista version, but i still get error code 0001.

    How do I fix it?

  4. #4
    Maayan, What version of the software are you running?
    If you would like a newer copy, please message us here: support - at - empirisoft.com

    In our most recent release, this error shouldn't be arising.

  5. #5
    i am using version 2010.21.5.22
    what version should i use?