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interactive tutorial

  1. 02-19-2009, 1:10 PM#1
    minerva lab

    interactive tutorial

    just upgraded to 2008
    there is no interactive tutorial in the Help menu
    minerva lab
  2. 03-13-2009, 4:13 PM#2
    jarvis24 Blair Jarvis, Administrator
    Look for the file "tutorial.hlp" in the C:\DirectRT folder. Try double clicking that and see if the tutorial runs from there.
  3. 12-10-2010, 1:52 PM#3
    Melissa Abo
    I looked under the C drive, but have no tutorial file in there either
  4. 01-10-2011, 9:37 PM#4
    jarvis24 Blair Jarvis, Administrator
    Melissa, there used to be an option to *not* install the samples and/or help files when initially installing the software. If there is no option to use a tutorial and you can't find the tutorial in the installation directory, I would suggest uninstalling and reinstalling the latest version from the main download page (www.empirisoft.com/download.aspx). As far as I know it shouldn't be a problem because this option is no longer offered. It used to be a way to save disk space when hard drives were much smaller.
  5. 02-25-2011, 3:52 PM#5
    Melissa Abo
    Hi, our tech guys tried that (reinstalling the program) but there are still no interactive tutorials anywhere to be found. What should we try next?
  6. 03-07-2011, 4:14 PM#6
    jarvis24 Blair Jarvis, Administrator
    Strange. I could log onto your computer from here and take a look--let me know if you would be interested.
  7. 03-11-2011, 5:20 PM#7
    Melissa Abo
    Thanks for that offer; that would be great. However, I will be gone on medical leave for the next 4 to 6 weeks. Is there a way for me to contact you directly when I get back so we could get that taken care of?

    Thanks
    Melissa
  8. 03-14-2011, 7:51 PM#8
    jarvis24 Blair Jarvis, Administrator
    Of course, no problem. Just post here when you get back and I'll receive notification. Also if you like I could check it out with one of your IT people while you are off. Just FYI, assuming you are running v2008.2.103, the files should be located in c:\directrt\components\help. I'm also attaching a zipped version of the help folder that should be located in there.
  9. 03-14-2011, 8:01 PM#9
    jarvis24 Blair Jarvis, Administrator
    PS., the attached help folder (see above) there is a shortcut to the help files that points to the main help page:

    C:\DirectRT\Help\HTML\_HelpContents.htm

    It should point, instead to :

    C:\DirectRT\Components\Help\HTML\_HelpContents.htm

    Note also that the latest (updated) help files will accompany the next release.
  10. 03-14-2011, 8:02 PM#10
    jarvis24 Blair Jarvis, Administrator
    Also note that updates help files are available online as well:

    http://www.empirisoft.com/directrt/help/_helpcontents.htm
  11. 04-29-2011, 4:28 PM#11
    Melissa Abo
    Hi, I am back from medical leave and would appreciate it if you could log onto my computer, if you are still willing to do that. My office phone number is 614-292-8012 if you need to call. Thanks a lot, Melissa